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Job Title: Product Sales Engineer

Job Location: OH - Cleveland
Job Description:

The Product Sales Engineer oversees all aspects 
of product repair and support for the Pneumatic 
Rotary hand tool product line.  Works closely 
with sales team to meet customers, support sales 
meetings, travel to end user accounts. etc. 
Serves as Subject Matter Expert with 
responsibility for product evaluation, complaint 
resolution, trend analysis and testing of the 
various rotary hand tools.  Assists with sourcing 
materials, specialized tools & equipment and 
other items necessary to managing a warranty 
repair & service center.  Leads life-cycle 
projects to assist with improving product quality 
and reduce costs.  Provides technical training 
for department staff.  Supports new product 
introductions.  Coordinates closely with domestic 
and international customer service teams.          




Proven ability to read and accurately interpret 
schematics, technical drawings and blue prints
Ability to travel up to 50% of the time 
Comfortable and composed when meeting with high 
level customer representatives
Ability to get hands-on with product and 
demonstrate applications, repairs, etc.
Basic design experience with pneumatic systems
Ability to read and interpret applicable 
measuring instruments (gauges, micrometers, etc)
Provides routine reporting to management on any 
new as well as existing developments
Ability to evaluate and interpret various 
standards (UL/ANSI, etc)
Ability to understand and apply ISO 9001 

Minimum five (5) years in product repair, 
maintenance and life-cycle support
Technical sales experience required
Bachelors’ degree in engineering or technical 
design - Master's preferred
Certifications in pneumatics, engineering 
specialties - preferred 
Previous demonstrable experience with assisting 
customers on problem analysis and resolution
Demonstrated ability to reco

Other Job Information

City: Cuyahoga Falls
Salary Range: